Shipping policy
Shipping Policy
Last updated: June 29, 2026
Thank you for shopping with Mac's Retro Hub LLC. We strive to process and ship your order as quickly and carefully as possible.
Order Processing
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Orders are typically processed within 1–3 business days after payment is received.
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Orders placed on weekends or holidays will be processed on the next business day.
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During periods of high order volume, processing times may be extended. If this occurs, we will notify you as soon as possible.
Shipping Methods and Delivery Times
We ship through major carriers such as USPS, UPS, and FedEx, depending on the size, weight, and destination of your order.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 1–3 business days (if offered at checkout)
Please note that delivery estimates are not guaranteed and may vary due to carrier delays, weather, or other circumstances beyond our control.
Shipping Rates
Shipping charges are calculated at checkout based on the weight, dimensions, and destination of your order unless otherwise stated.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information, if available.
Damaged, Lost, or Missing Packages
If your package arrives damaged or appears to be lost, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate and assist in resolving the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mac's Retro Hub LLC is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.
International Shipping
At this time, international shipping availability may vary. Any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.
Contact Information
If you have any questions about shipping, please contact us at:
Mac's Retro Hub LLC
Email: isaiah@macsretrohub.com